YOU MUST BE ON A SILVER OR GOLD SUPPORT PLANPre paid SILVER or GOLD Software Phone Support fee - Additional call - 30 minute maximum. Does not include the cost of parts, travel or onsite labor.
Terms & Conditions
Time & Materials prepayment is required for consultation, diagnosis, remote access and repair if necessary or possible. Additional fees for service, support or software may be required. All fees are non refundable. Amount of time purchased is up to the maximum listed on the invoice and no credit or refund is given on unused time. If the amount of time purchased is or may be exceeded, additional time must be purchased to continue service. There is no guarantee that services provided can or will correct any errors, real or perceived, functionality or appearance. Purchasing this service constitutes the acceptance of these Terms and Conditions.